We welcome you as a participant on this tour. Your booking is subject to the following terms and conditions.
The tour operator is Kiwi Travel Club a division of KTC Travel Group Ltd (KTC). As tour operator we use the services of other suppliers to provide aspects of the tour. We have no direct control over these suppliers and cannot accept responsibility should they fail for any reason to provide the contracted services.
Tour safety and management
It is a condition of your participation you agree to follow the reasonable instructions of the tour leaders.
Rental conditions – Vehicle return
The vehicle hire is subject to the rental company standard terms and condition. The vehicle must be returned to the agreed depot on the due date. No refund is given for early return. The vehicle must be returned in a clean and tidy condition with a full fuel tank and LPG bottle or as otherwise advised by the rental company. All waste water tanks and the toilet cassette must be emptied. If these conditions are not meet any additional charges will be to your account.
No refunds will be given for voluntary itinerary alterations. Participants are advised it may be necessary to alter the itinerary for operational reasons such as campground and road closures. Refunds are not generally available in these circumstances and participants should ensure their travel insurances cover ’s such events.
Vehicle insurance excess
Participants are advised KTC has entered into agreements with both the rental vehicle supplier and Vero New Zealand for excess cover. An excess may be payable under these agreements but the vehicle supplier will require a refundable credit card bond (which is debited). The cost of any damage will be deducted from the bond. Participants are advised breaches of the rental agreement could void any insurance cover. You also agree that if any bond is posted on your behalf by KTC it is to be refunded direct to KTC by the vehicle supplier.
If you purchased travel insurance for this tour though KTC you agree to abide by the terms and conditions of the policy, which do not include cover for preexisting conditions unless accepted by Vero. You acknowledge you are not aware of any circumstances likely to cause the journey to be cancelled and all persons whose state of health the journey depends are in good health and you have not been refused travel insurance or had special terms applied to any insurance policies, not withheld any information (such as criminal convictions) that may affect the insurance. You agree Vero Insurance New Zealand Limited is authorised to give and obtain information from other parties including other insurance companies and the insurance claims register, relating to this insurance or any claims made under this or any other previous policy.